Trust Center

Your pets' data, protected.

We built JustFed to be simple — and to handle your family's data with the care it deserves. Here's how we keep it secure, private, and yours.

Encryption in transit

TLS 1.2+

Uptime target

99.9%

Card data stored

None

Handled by Stripe

Security

  • All data encrypted in transit with TLS 1.2+
  • Data encrypted at rest in our cloud
  • Token-based authentication (JWT)
  • Multi-factor authentication (MFA) available

Privacy

  • We never sell your personal data
  • Pet and feeding data stays within your household
  • Clear, GDPR- and CCPA-aligned privacy practices
  • Granular control over who you share devices with

Reliability

  • 99.9% uptime target for cloud services
  • Continuous monitoring and alerting
  • Redundant, managed cloud infrastructure
  • Graceful handling of connectivity interruptions

Data Ownership & Export

  • Your data belongs to you
  • Request a copy of your data anytime
  • Delete your account and data on demand
  • No lock-in — leave whenever you choose

Access Control

  • Least-privilege internal access
  • Scoped sharing via expiring share codes
  • Per-household pet and device permissions
  • Audit-friendly feeding event attribution

Compliance Posture

  • Privacy practices aligned with GDPR & CCPA
  • PCI handled by Stripe — we never store card numbers
  • Vendors bound by data-protection agreements
  • Ongoing review of our security program
Responsible disclosure

Found a security issue?

We welcome reports from security researchers. If you believe you've found a vulnerability, email us and we'll work with you to investigate and resolve it quickly.

info@justfeddevice.com

Privacy Policy

What we collect and your rights.

Terms of Service

The terms that govern the Services.